NIA apologizes, blames technical hitch for Ghana card no show

The National Identification Authority has apologised to the Presidency and other institutions for its inability to issue the Ghana Card to on Monday.

According to the NIA, it was unable to start the registration and issuance of the card as announced due to “technical difficulties.”

In a statement copied to citinewsroom, the NIA said it would outline the challenges it faced in due course.
Following the emphatic declaration on the Citi Breakfast Show by the Chief Executive Officer of the Authority, Prof. Ken Attafuah last week that registration for the card will start today [Monday], the Authority failed to undertake the process.

He said the Presidency and key security institutions including the Armed Forces, Police and Immigration Service as well as the Prisons Service would have their staff being issued the cards from 28th May.

But staff at the presidency and personnel of the security institutions were left disappointed as the NIA officials failed to show up with their equipment to register them as promised.

Today’s failure makes it the fifth time the NIA’s has missed an announced deadline.

The NIA, however, assured the public that “every effort would be made to cover any lost time by deploying enough registration officials and equipment to undertake the exercise.”

CEO of the National Identification Authority, Professor Ken Attafuah

The NIA in its statement failed to give a new date for the much-anticipated registration.

It said technicians are working fervently to resolve the challenge.

Read the NIA’s full statement below:


The National Identification Authority (NIA) regrets to inform the general public especially the selected institutions scheduled to be registered from today Monday 28th May 2018 to Friday 8th June 2018 about its inability to roll-out today as planned.

The National Identification System has suffered a technical hitch which has affected the NIA’s ability to commence roll-out as scheduled. Details of the technical difficulties will be communicated to the general public in due course.

Our technical team is working fervently to resolve the issue for registration to begin. Under the circumstance, registration was suspended today until the problem is completely resolved.

The NIA unreservedly apologizes to the personnel of the following institutions which were to begin registration this morning at 7:00 am for the inconvenience they have had to endure:

Jubilee House
Judicial Service
Ministry of Defence
National Security
MOFARI (Research Dept)
Ghana Police Service
Ghana Immigration Service
Ghana Prison Service
Ghana National Fire Service.
The NIA wishes to assure these institutions that every effort would be made to cover any lost time by deploying enough registration officials and equipment to undertake the exercise. Once again, we sincerely apologise for the inconveniences caused. Thank you.

About the National ID card

The issuance of a National Identification ID card is among the government’s key promises to formalise the country’s economy.

Under the National Democratic Congress (NDC) government in 2009, the NIA began the process to register and issue the National ID card to all Ghanaians.

About 11 million people in six regions of the country were registered as part of the process between 2009 and 2010.

The cards were, however, ready for collection later in 2011, although a number of them could not be accessed.

But most banks and some state institutions rendered them useless as they rejected them as an unrecognised state ID card.

By: Jonas Nyabor/citinewsroom/Ghana

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